These Terms of Use (the "Terms") form a binding agreement between you and Chartera ("Chartera," "we," "us") and govern your use of the Chartera mobile application (the "App") and the website at chartera.pro (together, the "Service").
By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Not financial, investment, or tax advice
Chartera provides market data, charts, and AI-assisted analysis for informational and educational purposes only. Nothing in the Service constitutes investment, financial, legal, tax, or accounting advice, a recommendation to buy or sell any asset, or a solicitation of any offer. Markets are volatile and you can lose money. You are solely responsible for any trading or investment decisions you make. Consult a qualified professional before acting on any information from the Service.
2. Eligibility
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service. By using it, you represent that you meet this requirement and that you are not barred from using the Service under the laws of your country.
3. Your account
You sign in with Apple or Google. You are responsible for keeping access to that identity secure. You must not share your account with others, create an account using false information, or use someone else's identity. We may suspend or terminate accounts that violate these Terms.
4. Subscriptions, billing, and refunds
Chartera offers auto-renewing subscriptions purchased through the Apple App Store.
- Your Apple ID is charged at confirmation of purchase and at each renewal period (for example, monthly or yearly) at the then-current price shown in the App.
- Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period.
- You can manage or cancel your subscription in iOS Settings → your name → Subscriptions → Chartera.
- All payments are handled by Apple under the Apple Media Services Terms. Refund requests are governed by Apple's refund policy; we do not process refunds directly.
- Deleting your account does not automatically cancel an active subscription. Cancel in iOS Settings first.
5. Acceptable use
You agree not to:
- Reverse engineer, decompile, or attempt to derive the source of the App.
- Scrape, copy, or redistribute market data, content, or AI output at scale.
- Use the Service to build a competing product or to train machine-learning models.
- Interfere with our infrastructure, rate limits, or security controls.
- Submit unlawful, infringing, or harmful content through the AI assistant.
- Use the Service in violation of sanctions, export controls, or applicable law.
6. Intellectual property
The Service, including its software, design, logo, and content we create, is owned by Chartera and protected by copyright, trademark, and other laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service as permitted by these Terms. All rights not expressly granted are reserved.
7. Your content
You retain ownership of messages and prompts you send to the AI assistant. By submitting them, you grant Chartera a limited license to process them for the sole purpose of delivering the Service to you, as described in the Privacy Policy.
8. Third-party services
The Service integrates third-party services (including Apple, Google Firebase, AI model providers, and market data providers). Their terms and privacy policies govern your use of their services. We are not responsible for their content, availability, or practices.
9. Availability and changes
We may modify, suspend, or discontinue any part of the Service at any time, including features, tickers, and integrations. We try to give reasonable notice of material changes but are not required to do so.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT MARKET DATA, CHARTS, OR AI OUTPUT ARE ACCURATE, COMPLETE, OR FREE FROM ERROR. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CHARTERA AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR TRADING OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $50.
12. Indemnification
You agree to defend, indemnify, and hold harmless Chartera from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these Terms.
13. App Store and Apple-specific terms
These Terms are between you and Chartera, not with Apple. Apple is not responsible for the Service or its content. However:
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
- Apple has no obligation to provide maintenance or support for the Service.
- In the event of a failure to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you (if applicable). To the maximum extent permitted by law, Apple has no other warranty obligation.
- You represent that you are not located in a country subject to a U.S. government embargo or designated by the U.S. government as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
14. Termination
You may stop using the Service and delete your account at any time via /delete-account. We may suspend or terminate your account if you violate these Terms or if required by law. Sections that by their nature should survive termination (disclaimers, liability, indemnity, intellectual property, governing law) will survive.
15. Governing law and disputes
These Terms are governed by the laws of the jurisdiction in which Chartera is established, without regard to its conflict of law rules, except where mandatory local consumer protection laws apply to you. Any dispute will first be attempted to be resolved informally by contacting support@chartera.pro. Nothing in these Terms affects your mandatory rights as a consumer under applicable law.
16. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced in the App or on chartera.pro. Continued use after the updated "Last updated" date above constitutes acceptance.
17. Contact
Questions or concerns about these Terms: legal@chartera.pro
General support: support@chartera.pro