Need help with Chartera? We're a small team and we reply personally.
Email us
support@chartera.pro — we aim to reply within one business day.
For privacy requests, write to privacy@chartera.pro. For legal or press inquiries, legal@chartera.pro.
Frequently asked questions
Which devices are supported?
iPhone running iOS 17 or later. iPad and Android are not supported. We have no plans to bring Chartera to Android.
How do I subscribe?
Open Chartera and follow the subscription prompt in Settings. Billing is handled by Apple via your Apple ID. We do not see or store your card details.
How do I cancel my subscription?
Open iOS Settings → tap your name at the top → Subscriptions → Chartera → Cancel Subscription. Cancellation takes effect at the end of your current billing period.
How do I get a refund?
Refunds for App Store purchases are handled by Apple. Request one at reportaproblem.apple.com. We do not process refunds directly.
How do I delete my account?
Visit /delete-account for step-by-step instructions, or email support@chartera.pro.
Is Chartera financial advice?
No. Chartera is an information and analysis tool. See our Terms of Use for the full disclaimer.
Where is my data stored?
See our Privacy Policy for a detailed breakdown of data collection, storage, and retention.